OspreyFX News And Updates

How to Stay Away from Fraud

Stay secure with OspreyFX! Guard against scams: calls, emails, and SMS. Follow precautions...

Steps to Trading on OspreyFX

Learn forex trading with OspreyFX! It can be a trouble-free journey with...

Two Factor Authenticator (2FA)

To help assist us with keeping all of our clients' funds safe, all...

How to Register and Verify Your Email Address

You can find a step by step guide on how to register with...

How to Open a Corporate Account on OspreyFX?

Learn how to Open a Corporate Account on OspreyFX through a step-by-step tutorial.

How to Verify your Identity

Here is a step-by-step guide to verify your account on OspreyFX. Once you...

How to Add Funds to Your Wallet via Bitcoin (BTC)

When signing up with OspreyFX you can immediately fund your account by making...

How to Move Funds From Your Wallet to the Trading Platform – Transfer

Learn how to move funds from your wallet to you trading platform with...

How can I contact Costumer Support?

OspreyFX offers multiple different communication channel to offer support to all of our...

Where are we Located?

OspreyFX's offices are on Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Republic...

How Can I Resend the Account Verification Email?

After signing up to OspreyFX and entering your email, you will need to...

List of Acceptable Proof of Identity (POI) Documents for Your Account Verification

Here is a list of all that you need to know to successfully...

List of Acceptable Proof of Address (POA) Documents for Identity Verification

Identity Verification - Find everything you need to know regarding the acceptable Proof...

What Age do I Need to be to Sign Up?

Any traders over the age of 18 are more than welcome to join...

How can I Remove a Trading Account from my OspreyFX Account

Learn how to remove a Trading Account account from your OspreyFX account...

How do I Change my Address on my OspreyFX Account?

If you have recently moved or even made a mistake when entering your...

How Long Does Account Approval on OspreyFX Take?

In some rare cases it can take 24 hours/next business day. If your...

How to Change the Leverage on my OspreyFX Trading Account?

Learn how to change the Leverage on your OspreyFX Trading Account, through a...

How to Verify my Phone Number on my OspreyFX Account?

Learn how to Verify your Phone Number on your OspreyFX Account, through a...

How Can I Find My Support Pin?

Our 24/7 Support Team are always happy to assist. To help keep your...

Unable to Upload my Documents on OspreyFX

If you are trying to upload an additional or supporting document to your...

Why is my Phone Number not Being Accepted?

Learn Why is your Phone Number not Being Accepted on OspreyFX.

How to Find my Trader, Investor or Demo Account Password

Learn How to Find your Trader, Investor or Demo Account Password on OspreyFX...

Updating Marketing Preferences on my Account

Learn how to manage your Marketing Preferences on your OspreyFX Account, through this...

How Do I Enable or Disable Two-Factor Authentication (2FA)?

Learn how to enable your two-factor authentication on your OspreyFX to help keep...

How to Enable SMS Two-Factor Authentication (2FA) on OspreyFX?

Learn how to set up your Two-Factor Authentication (2FA) on your account with...

How do I Verify/Update my Phone Number?

You are able to update, change and verify your phone number on your...

How do I Reset my OspreyFX Back Office Password?

Learn How can you Reset OspreyFX Back Office Password? Just Follow this link...

Where are my Funds Kept?

All deposits are in segregated fund accounts. Read and Find more info on...

How do I Upload Additional Documents to My OspreyFX Account?

Find out How to Upload Additional Documents To your OspreyFX Account, through a...

What Deposit Methods are Currently Available?

With OspreyFX, you are able to make use of multiple deposit methods to...

How do I Fund my Account?

You are able funds to your OspreyFX account in 3 easy steps. Find...

What are Different Currency Wallets

There are many currency wallets that are accepted at OspreyFX. Mainly, Euro, US...

How do I Deposit via Bitcoin (BTC)

Find out all of the steps you need to take to add funds...

How to Purchase Bitcoin by Paying with Credit/Debit Card via 3rd Party – Additional Option

Follow the steps provided here to be able to purchase Bitcoin (BTC) with...

How Long do Deposits Take to Reach my Account?

Every deposit method has its own time to be processed. Read more to...

What are the Minimum and Maximum Deposit Amounts?

Every deposit method has its own minimum and maximum amount that needs to...

What is 3D Secure and Why is it Affecting my Deposit by Card?

3D Secure is a security protocol that helps to prevent fraud in online...

What Will Appear on my Statement if I Use my Debit/Credit Card?

We are partnered with many processors to ensure the best quality of speed,...

Can I Send Funds to My Spouses, Friends or Colleagues Account?

Any funds must be sent from a source in your own name, meaning...

How Do I Withdraw Bitcoin (BTC) on OspreyFX?

To find out how to withdrawal Bitcoin from your OspreyFX Account, follow this...

Can I Send Funds to My Spouses, Friends or Colleagues

Any funds send from your OspreyFX must be from a source in your...

What are the Withdrawal Methods Currently Available on OspreyFX?

Explore the different withdrawal methods that are currently available on OspreyFX for you...

Withdrawing via Credit/Debit Card (Direct)

Here is what you need to do if you have deposited using a...

How do I Withdraw my Funds from OspreyFX?

Withdrawing your funds from OspreyFX is fairly straight forward. Follow the steps provided...

What are the Withdrawal Timeframes?

Our payments team work around the clock. We aim to process all withdrawals...

What is the Withdrawal Process if I use Bitcoin (BTC) to Deposit?

If you deposit via Bitcoin, we will send the same amount back to...

How Much are the Deposit Fees?

Want to know how much you would be charged before making a deposit...

What are the Commission/Trading Fees on Majors, Crosses and Exotic Pairs

At OspreyFX we offer multiple instruments and forex pairs for all of our...

How Much are the Withdrawal Fees?

There are NO fees on our platform to withdraw your funds back to...

Do you allow Hedging, Scalping and News Trading using any Trading Platform?

With OspreyFX you are free to trade by making use of hedging or...

Where are my Trading Account Login Details?

When you have successfully create your OspreyFX Live or Demo Trading account, you...

Does OspreyFX have Islamic Accounts?

If you are looking to open an Islamic Trading Account which functions in...

Why are My Funds Not Showing in my Trading Account?

Easily access deposited funds in your Trading Account with an Internal Transfer. Follow...

How Do I Reset my Trading Account Password on OspreyFX?

To reset your OspreyFX Trading Account password, click on ''my accounts'' and select...

I Have Sent Bitcoin but it is Not Showing in my Account

After you deposit via Bitcoin, it goes through a Blockchain Network. You then...

Pairs/Instruments and Their Lot Sizes on Our Trading Platforms

OspreyFX offers a multitude of different instruments for their traders and you are...

How to Calculate the Margin Requirement

Get to know how to calculate the Margin Requirement and more on OspreyFX....

Restricted Countries

There are some regions and countries which OspreyFX is not available for. If...

What are the Leverage Options

OspreyFX offers flexible leverage options ranging from 1:50 to 1:500 for several trading...

What are our Margin Call and Stop Out Levels?

Find out how OspreyFX's Margin Call and Stop Out levels work and how...

Are MAM Accounts Offered on OspreyFX?

We currently do not offer MAM Accounts. This feature will be introduced in...

Account Types

You are able to benefit from multiple account types within one trading account...

Profit Calculations

The essential information you may consider to calculate your profits when trading with...

Why Has My Order Been Stopped and Closed?

Trading charts are created using the bid price. The closing of buy orders...

Can I Still Trade If I Deposit Less than $50?

Depending on your leverage, you can open a position with $5. Find out...

How Do I Transfer My Funds Between Wallets?

We provide you with the exact steps to take in order to transfer...

Are PAMM Accounts Offered on OspreyFX?

We currently do not offer PAMM Accounts. This feature will be introduced in...

Understanding Swaps (Short & Long)

In Forex, a swap refers to the interest that you either earn or...

Do You Provide Tax Statements or a 1099?

We support our customers in managing their tax requirements and affairs with a...

What Documents Do I Need To Open A Corporate Account on OspreyFX?

Once you have created a Corporate Account, you will receive a checklist of...

Why Were my Documents Denied?

Trying to verify your OspreyFX account and your documents keep getting denied? Follow...

How to Disable 2FA on OspreyFX if Using an Authenticator App?

If you are looking to change your 2FA (two-factor authentication method) or you...

How to Use an Authenticator App to Set Up 2FA

Learn How To Use An Authenticator App to Set Up 2FA for OspreyFX,...

How to Use the Authy Authenticator App to Set Up 2FA for OspreyFX?

Learn How To Use The Authy Authenticator Application To Set Up Your 2FA...

How to Use the Google Authenticator App to Set Up 2FA for OspreyFX?

Learn How To Use the Google Authenticator App To Set Up 2FA for...

What is Leverage?

Leverage is the ability to control a larger portion of the market with...

How Can I Change My Two-Factor Authentication Method?

Learn how you are able to change which ever (2FA) Two-Factor Authentication method...

My Withdrawal hasn’t Reached me yet

If you have withdrawn funds from your account and they are yet to...

I Want to Change the Device I am Using for Two-Factor Authentication

If you still have access to your (2FA) Two-Factor Authentication and would like...

How to Disable SMS Two-Factor Authentication (2FA) on OspreyFX?

If you are looking to disable your Two-Factor Authentication via SMS on your...

Is Your Account Locked?

Is your OspreyFX Account Locked? Learn why that may of happened and steps...

What is Forex Squad?

Forex Squad is our new exciting step forward in teaching you how to...

How do I Cancel a Deposit Request?

In this step by step guide, we guide you on how to cancel...

How do I Cancel a Withdrawal?

Follow the steps provided in order to cancel a withdrawal request on your...

How to Submit a Live Selfie?

To be able to complete your Identity Verification process with OspreyFx you will...

How to Take a General Selfie

If you have been asked to provide a General Selfie when trading with...

OspreyFX: Providing the Payments Team a Selfie

If you ever need to provide a selfie to the payments team, we...

What is Slippage?

Slippage is an unavoidable part of trading. Find our more on how this...

What Are My Withdrawal Limits?

Find out more on which withdrawal methods you can use when trading with...

How Can I View My Account Trade History?

Whilst logged into your account on our website, navigate to the My Accounts...

Archived Orders

To assist us with offering the most optimal trading experience for our clients,...

What are the Commission/Trading Fees that apply on Cryptos, Metals, Energies, Indexes and Shares

You will find multiple instruments and forex pairs for all of our traders....

What Commission/Trading Fees apply on OspreyFX?

At OspreyFX we offer multiple instruments and forex pairs for all of our...

Understanding My Trade History Report

Learn how to understand your Trade History Report. Read more.

OspreyFX: How to Deposit Bitcoin via Credit/Debit Card via Third Party Platform – Primary Option

This guide will assist you on how to purchase and deposit Bitcoin via...

I Have Purchased Bitcoin, How Do I Send It To OspreyFX?

If you have purchased Bitcoin from a third-party wallet provider and need assistance...

Bitcoin Deposit Information and Timescale

Access this guide for in-depth information about depositing via Bitcoin, the requirements and...

How can I Prevent your e-mails going into the Spam Folder? (Gmail User)

Learn how to set our e-mail address in your safe list in your...

How can I Prevent your e-mails going into the Spam Folder? (Outlook/Hotmail User)

Learn how to set our e-mail address in your safe list in your...