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How can I close my Account?
Explore our Frequently Asked Questions (FAQ) to understand the process of closing your account. Discover step-by-step instructions on how to initiate an account closure, including any required verification steps or considerations.
Modified on: Fri, 24 May, 2024 at 03:02 PM
How to Disable 2FA Using Selfie
Learn about the secure process of disabling two-factor authentication (2FA) using a selfie in our Frequently Asked Questions (FAQ) section. Discover step-by-step instructions on how to utilize a selfie for 2FA deactivation, ensuring a safe and verified method.
Modified on: Fri, 24 May, 2024 at 02:56 PM
Can I Update/Change my Personal Details?
Unverified traders can quickly update personal details for accuracy and security.
Modified on: Fri, 24 May, 2024 at 03:04 PM
How can I Remove a Trading Account from my OspreyFX Account
Learn how to remove a Trading Account account from your OspreyFX account , through a step-by-step tutorial and with the use of screenshots.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
How do I Change my Address on my OspreyFX Account?
If you have recently moved or even made a mistake when entering your address on your OspreyFX Account, follow the steps found in this guide to have it amended.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
How Long Does Account Approval on OspreyFX Take?
In some rare cases it can take 24 hours/next business day. If your account is taking longer than 24 hours, please contact support via Live Chat on our website.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
How to Change the Leverage on my OspreyFX Trading Account?
Learn how to change the Leverage on your OspreyFX Trading Account, through a step-by-step tutorial.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
How Can I Find My Support Pin?
Our 24/7 Support Team are always happy to assist. To help keep your account and data protected, they may ask you for your support pin to provide assistance.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
Unable to Upload my Documents on OspreyFX
If you are trying to upload an additional or supporting document to your OspreyFX account and you are having difficulties, follow this guide to troubleshoot.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
Why is my Phone Number not Being Accepted?
Learn Why is your Phone Number not Being Accepted on OspreyFX.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
Updating Marketing Preferences on my Account
Learn how to manage your Marketing Preferences on your OspreyFX Account, through this step-by-step tutorial which includes screenshots for clear guidance.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
Why Were my Documents Denied?
Trying to verify your OspreyFX account and your documents keep getting denied? Follow this guide to confirm what criteria is needed to complete your Identity Verification.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
Is Your Account Locked?
Is your OspreyFX Account Locked? Learn why that may of happened and steps you can take to resolve it. Please contact support team for further assistance.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM

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