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General 15

How can I contact Customer Support?
OspreyFX offers multiple different communication channel to offer support to all of our traders. Find out the best way to contact us for any assistance here.
Modified on: Mon, 26 Feb, 2024 at 05:54 PM
Where are we Located?
OspreyFX's offices are on Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Republic of the Marshall Islands MH 96960.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
How Can I Resend the Account Verification Email?
After signing up to OspreyFX and entering your email, you will need to verify your email address through are link sent to your email. If not found, follow the steps found here.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
List of Acceptable Proof of Identity (POI) Documents for Your Account Verification
Here is a list of all that you need to know to successfully submit your Document and get your account Identity Verification checked with OspreyFX.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
List of Acceptable Proof of Address (POA) Documents for Identity Verification
Identity Verification - Find everything you need to know regarding the acceptable Proof of Address (POA)Documents for Identity Verification check on your account
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
What Age do I Need to be to Sign Up?
Any traders over the age of 18 are more than welcome to join OspreyFX and start to benefit from a range of different competitions and low commission fees.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
How can I Prevent your e-mails going into the Spam Folder? (Gmail User)
Learn how to set our e-mail address in your safe list in your Gmail filters to remove any possibility of missing out on any updates from us.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
How can I Prevent your e-mails going into the Spam Folder? (Outlook/Hotmail User)
Learn how to set our e-mail address in your safe list in your Outlook account to remove any possibility of missing out on any updates from us.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
How can I Prevent your e-mails going into the Spam Folder? (Yahoo User)
Learn how to set our e-mail address in your safe list in your Yahoo account to remove any possibility of missing out on any updates from us.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
How can I Prevent your e-mails going into the Spam Folder? (Protonmail User)
Learn how to set our e-mail address in your safe list in your Protonmail account to remove any possibility of missing out on any updates from us.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
How can I Prevent your e-mails going into the Spam Folder? (Zoho User)
Learn how to set our e-mail address in your safe list in your Zoho account to remove any possibility of missing out on any updates from us.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
How can I Prevent your e-mails going into the Spam Folder? (AOL User)
Learn how to set our e-mail address in your safe list in your AOL account to remove any possibility of missing out on any updates from us.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
Where are your Servers Located?
Find out where our FX servers are located.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
How to Take a Screenshot
Forwarding a screenshot for queries is helpful for our Support team. Therefore, if you require assistance with taking a screenshot, please access this guide.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM
How can I Prevent your e-mails going into the Spam Folder? (iCloud User)
Learn how to move our e-mails that end up in your junk folder to your inbox in your iCloud account to remove any possibility of missing out on any updates from us.
Modified on: Fri, 01 Dec, 2023 at 04:25 PM

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