If you are having issues receiving our e-mails, you would need to set our e-mail as not Spam or set them in the Safelist of your iCloud account. 

Step-by-Step Guide

• Log in to your iCloud e-mail account.
• Go to your Junk folder.  

• Open our email. 
• Tap the Arrow button on the top right-hand side. 

• Tap Move Message. 
• Choose Inbox. 
• Select the Move option.