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How to Claim Your Deposit/Withdrawal Bonus

Modified on: 5th February 2024

Claiming your deposit/withdrawal bonus is a straightforward process that enhances your trading experience. Follow these steps to ensure a seamless bonus redemption:

Step 1: Ensure Your Account Setup

  • Before proceeding, make sure you have completed the following:
    • Your account is verified.
    • You have created a live trading account.

Step 2: Initiate a Deposit or Withdrawal Request

  • For Deposits:
    • Initiate a deposit request, and the equivalent bonus points will be credited to your Bonus Wallet, visible in the dashboard.
  • For Withdrawals:
    • Upon initiating a withdrawal, a pop-up will appear, prompting you to choose between withdrawing the funds and forfeiting the bonus or converting the withdrawal into bonus points while retaining the funds in your account.

Step 3: Bonus Points Credited to Your Bonus Wallet

  • After completing the deposit or withdrawal process, bonus points will automatically be credited to your Bonus Wallet.

Step 4: Redeem Bonus Points into Cash

  • To redeem these points, all you need to do is trade! For each lot traded, you will release points which become cash. Each lot traded redeems $5.00 to the balance of your live account set as the preferred account in your Account Settings. The funds can then be used to trade or can be withdrawn.

Step 5: Change Credited Account for Bonus Points

  • If you wish to change the live account to which bonus points are credited, navigate to the settings section.
    • Scroll down to find a drop-down menu that allows you to select the trading account to receive the bonus points.
    • This setting can be modified at any time based on your preferences.

By following these steps, you can efficiently claim and manage your deposit/withdrawal bonus. Remember to review the terms and conditions associated with each bonus to make the most of your trading opportunities. If you encounter any issues or have further questions, our support team is ready to assist you. Happy trading!


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