If you are having issues receiving our e-mails, you would need to set our e-mail as not Spam or set them in the Safelist of your Zoho account. 

Step-by-Step Guide

• Log in to your Zoho e-mail account.
• Select the Spam folder on the left. 
• Find our e-mail in the folder and right-click on the e-mail. 
• Click Mark as not spam.