If you are having issues receiving our e-mails, you would need to set our e-mail as not Spam or set them in the Safelist of your Protonmail account. 

Step by Step Guide

• Access your Protonmail account. 
• Click on the Settings button on the top right-hand side. 
• Select Filters on the left side of the e-mail platform.
• Select Add which is next to the Allow list in the middle. 

• Input our e-mail ([email protected]) in the given space.
• Click on the Save button below.

• The e-mail will be automatically listed under the Allow list.