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How can I Prevent your e-mails going into the Spam Folder? (Outlook/Hotmail User)

Modified on: 1st December 2023

If you are having issues receiving our e-mails, you would need to set our e-mail as not Spam or set them in the Safelist of your Outlook account. 


Step by Step Guide


  • Access your Outlook Mail account. 
  • Open our e-mail from your junk folder




  • Select the It’s not junk button in your e-mail. 




  • Click Report and the e-mail will go to your primary inbox. 
    This will mark the e-mail as Not Junk



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