Step-by-Step Guide

• Click on the Deposit Funds tab.

• Select a Wallet to deposit into.

  You can also deposit directly to your Trading Account without the need to create an internal transfer by tapping on the “platform” button under the Add Money To section.
• Choose USDT (TRC20).

• Enter the amount you want to send.

• Click Go to Payments.

• You will receive an address to send your USDT (TRC20) to and you will have 15 minutes to submit the funds.

• If your wallet provider is not able to make use of the QR Code that we present to you, please go ahead and use the copy feature to copy the correct information (address/amount) to complete your deposit request.

• If your wallet provider limits you on the number of digits after the decimal point within the figure, you can always round up your deposit request to the limit shown on your wallet provider on our platform. 
  
  For example, if your wallet provider only allows you to enter 6 digits after the decimal point, you may send 0.179031 from your wallet provider.   
  

 

• Your deposit would need to have 3-6 confirmations for you to receive your funds, which may take up to 1-3 hours.
  
  
• You will be able to track your payment once it has been processed by pasting the unique USDT (TRC20) address for your transaction into the search bar. on https://blockchair.com/ 

 

• Only send USDT (TRC20) to the address displayed on the deposit page.
  
  
• Send to the exact USDT (TRC20) address displayed on the deposit page.
  
  
• Do not save any of the addresses we provide you. A new USDT (TRC20) address is created each time you create a deposit notification.  
  
  
• Check carefully before sending USDT (TRC20) as due to the digital currency protocols, transactions can neither be cancelled nor reversed once sent. 
  
  
• Once your USDT (TRC20) wallet provider sends the transaction to its processing network, the status on the deposit page will update from:
   
  Amber (WAITING APPROVAL) 
  to 
  Grey (WAITING CONFIRMATION).

 

If you have not received the funds after the above time-frame, kindly contact us via Live Chat or send us an email on the below email address.