Please ensure that Your hand/fingers are not covering any of your information on the ID document.
Your selfie should resemble the below:
To achieve this selfie, we would recommend either:
- Using a timer on your mobile device or webcam.
- Asking someone to take the image for you.
- Holding the documents in one hand (as long as all the information is visible) and taking the selfie with your mobile device.
- Transaction Date and Amount.
- Click on the Withdrawals tab on your account.
- The information required will be in the History section.