To process a withdrawal, kindly follow these steps:
- Navigate to Withdrawals
- Choose a Withdraw Type and follow the instructions
- Select a Wallet.
- Enter the Amount
- Process the Request Withdrawal
If you deposit funds via Bitcoin (BTC), you will need to withdraw the same amount back to the same Bitcoin (BTC) address first before using another withdrawal method.
Example:
You deposit $100 via Bitcoin (BTC), and you trade a little, (Gain a profit of $100. Your total balance goes up to $200).
If you want to withdraw your funds, we need to process $100 back via Bitcoin (BTC) first then we can send the other $100 via another method if you do not want to send the funds via Bitcoin.
Keep in mind that will need to verify your identity in order to be able to withdraw at any time. Please take a look at our step-by-step guide on how to verify your account.
